Innovation in services is not the same as innovation in products—services are intangible, usually consumed when delivered, and the customer can co-create experience with supplier. […]
The application of rule-based IT tools to service activities is literally transforming the services component of the economy. Service activities themselves are changed when the […]
Message from Acting Director Paul Wright Greetings from Berkeley, California, headquarters of CITRIS, the Center for Information Technology Research in the Interest of Society. Since […]
Making a New Wireless Venue The goal of the Center for Advanced Radio Spectrum Utilization (CARSU) is to fundamentally change the operation of wireless communication […]
An emerging class of digital video cameras provides unprecedented ability to zoom in and capture high-resolution video images. This capability is desirable in many applications […]
It has been estimated that malicious code (viruses, worms, and Trojan horses) have caused over $75 billion in economic losses in the U.S. through 2007. […]
As part of its effort to achieve efficiency in is central plant and building operation, UC Merced Facilities Management administers an extensive control and monitoring […]
A little-known problem threatens systems that deliver electric power to residential and commercial customers: the underground distribution cables that operate at 12,000 volts or higher […]
Blast Protection of Bridges is a CITRIS project aimed at determining the response of long-span bridges and elevated freeways to blasts that occur on the […]
Whenever a major earthquake occurs, there are inevitably buildings that collapse, often trapping people inside. A natural impulse is to rescue them, yet worldwide statistics […]