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Gauging the Environmental Impact of Services

Wireless information technologies are providing new ways to communicate and are one of several information and communication technologies touted as an opportunity to reduce society’s […]

Design-For-Manufacturing Feedback Services

CITRIS researchers are developing new techniques and algorithms to provide real-time geometric manufacturability feedback to designers as they work. These “Design for Manufacturing” (DFM) services […]

UC Receives $22 Million FCC Telehealth Grant

The University of California, in partnership with a coalition of government
agencies, health care providers and others, received a three-year, $22 million
award from the Federal Communications Commission to help develop
a new California Telehealth Network.

Resource Allocation in Service Networks

CITRIS researchers at UC Santa Cruz are studying resource allocation policies in a service environment. This work combines statistics, simulation, and optimization models with the […]

Innovation in Services and Business Models

Innovation in services is not the same as innovation in products—services are intangible, usually consumed when delivered, and the customer can co-create experience with supplier. […]

IT and the Transformation of Services

The application of rule-based IT tools to service activities is literally transforming the services component of the economy. Service activities themselves are changed when the […]