CITRIS Development Coordinator at UC Berkeley
Job Title: Development Coordinator (6298U) Job #21467
Location: Main Campus-Berkeley
Part-Time or Full-Time: Full-Time
Tip: Search for “21467” in job portal keyword search
First Review Date for this Position: 4/28/16
The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
The Center for Information Technology Research in the Interest of Society (CITRIS) and the Banatao Institute create IT solutions for society’s most pressing challenges. With support from the State of California, matched by gifts from industry and individuals, CITRIS was established in 2001 to shorten the pipeline between world-class laboratory research and the development of new applications, platforms, companies, and even emerging industries.
Headquartered at UC Berkeley, this multi-campus research institute spans the Berkeley, Davis, Santa Cruz and Merced campuses of the University of California. All operational, administrative and financial matters for the Institute are provided or coordinated from the headquarters at UC Berkeley.
The Development Coordinator is responsible for implementing the CITRIS Membership Program. Launched in spring 2015, this high-visibility program engages external partners from the industrial and nonprofit sectors, both domestic and international, to support research and education activities on the CITRIS campuses.
The Development Coordinator will work closely with the Membership Program Leadership Team to track prospective and renewing members, ensure delivery and evaluation of benefits and build relationships with on and off-campus partners. The Development Coordinator will work with CITRIS operations staff to coordinate the spring and fall membership engagement events and implement effective systems to help the Membership Program scale.
35% Prospect cultivation and member stewardship:
• Respond to inquiries from prospective members and connect them to appropriate staff or faculty for follow up.
• Represent CITRIS at membership-related events and meetings.
• Work with CITRIS Director of Strategic Initiatives (CDSI) to ensure benefits delivery – especially for new members.
• Actively participate in membership committee meetings and lead the working group for program implementation.
• Track prospective members and maintain relationship management tools (CRM).
• Collect success stories from the Membership Program.
• Define and produce stewardship reports for members that demonstrate the value of their participation.
• Ensure member retention through relationship-building, stewardship and annual renewal process.
• Manage delivery of Membership Program benefits.
• Work with CITRIS Director of Finance and Administration and CDSI to track membership MOUs, agreements, invoicing and renewal documentation.
• Analyze Membership Program performance and work with the membership committee to implement improvements.
30% Program Outreach and Communications:
• Build mutually-beneficial relationships with faculty members and student organizations; respond to their program needs and feedback.
• Ensure accurate and engaging web content for the Membership Program.
• Work with faculty, post-docs and graduate students to ensure that CITRIS research publications are appropriately captured using e-scholarship etc.
• Curate quarterly research newsletter for members.
• Welcome and coordinate with Visiting Scholars and Fellows resulting from membership agreements.
• Facilitate tour requests of CITRIS headquarters for current and prospective Members, as well as visiting groups that wish to learn about opportunities in the CITRIS ecosystem.
• Coordinate delivery of the Membership Program with development peers on the CITRIS campuses (IPIRA, College of Engineering, departments, etc.).
• Serve as Membership Program liaison across the four CITRIS campuses.
30% Meeting and Event Planning:
* Implement meetings and workshops with prospective and current members, faculty, student groups and CITRIS program leaders.
• Plan and produce the annual CITRIS Day event in fall with support from CITRIS events, communications and operations staff.
• Plan and produce the annual Research Forum meeting in spring for prospective members.
• Support launch of the CITRIS Research Advisory Council and annual council meeting.
* Coordinate dates, times, local travel, room reservations as needed.
5% Participate in staff meetings, public events and programs to learn about the CITRIS ecosystem and its stakeholders.
• Experience with external relations, donor relations or strategic partnerships.
• Excellent program and project management skills.
• Excellent written, verbal and interpersonal communication skills.
• Ability to set goals, define success metrics and track performance.
• Experience delivering exceptional customer service with a focus on relationship-building and customer feedback.
• Ability to thrive in a dynamic, multi-faceted, multi-campus organization with diverse stakeholders.
• Ability to learn, convey and adhere to all relevant laws and policies for effective partnership development in a university setting.
• Background check required.
• Interest in trends and terminology for one or more high-tech sectors such as engineering, computer science, robotics, healthcare, energy, open data, and other domains central to the CITRIS mission.
• Working knowledge of the University of California’s vision, mission, goals, objectives, achievements and infrastructure; or ability to learn quickly.
• Experience with external relations, donor relations or strategic partnerships – preferably in a research or academic setting.
* Experience with basic database tools (e.g. Excel) or contact list management (e.g. Salesforce).
* Experience with modern communication and event management tools such as Mailchimp, Google Calendar, Eventbrite, and Caviar (online catering service).
* Familiarity with design tools such as Microsoft PowerPoint, Adobe Creative Suite or WordPress.
* Bachelor’s degree in a related subject and/or equivalent experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Log on to the UC Berkeley Jobs Portal and search for “21467” (Job Number) in the keyword search. Follow the instructions to apply for this position. Please submit your cover letter and resume as a single attachment when applying.