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Telehealth Policy and Reimbursement Issues in the Era of COVID-19

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Thursday, June 23, 2020 | 9:00 AM – 10:00 AM Pacific Time
12:00 PM – 1:00 PM Eastern | 18:00 – 19:00 Central European



Moderator: Heather M. Young, Ph.D., RN, FAAN

Presenters: Mei Wa Kwong, JDBirthe Dinesen, Ph.D.Florence Gaudry-PerkinsRobin Ohannessian, MD, MPH

Due to the unprecedented COVID-19 pandemic, serving patients remotely is no longer a matter of convenience, it has become imperative for telehealth stakeholders, organizations and providers alike to understand and provide care in a safe and secure manner. However, due to the rapid increase in demand for telemedicine as a result of COVID-19, questions have continuously been brought up regarding key policy changes and changes in payment and reimbursement across geographically diverse telehealth programs. In this Web Forum, we aim to address the ever-changing regulations regarding telemedicine policy and patient/provider reimbursement, with case studies from the United States, Denmark, and France.

The evolving challenges of providing a remote point of care support for vulnerable populations through telehealth and telemedicine is a global challenge, requiring changes in care practice, innovations in the use of technology, advances in clinician/patient communications, and rapid change in reimbursement, regulatory, and workforce processes.

The aims of this responsive innovation webinar series include:

  • Providing immediate and actionable information,
  • Fostering the cross-pollination of interdisciplinary ideas,
  • Introducing solutions that have been vetted by healthcare professionals, researchers, patient organizations, and the healthcare industry,
  •  Introducing and exchanging ideas on innovative, evidence-based care and technology-enabled care solutions.

The web forum content includes in-depth practices and policies assembled by an interdisciplinary team of global experts in telehealth and health care delivery, with a specific focus on vulnerable populations like older adults. Each session includes an overview of a problem/opportunity and examples from practice, proven strategies for implementation, relevant reimbursement and policy considerations, as well as solutions and strategies for overcoming common challenges.