Tata Communications: Artificial Intelligence (AI) is evolving rapidly, changing the way that humans interact with the world. The idea of a dystopian future in which humanoid robots take over human jobs as seen in the hit TV series Humans, is what many fear as the future of AI.
However, according to a new study of 120 global business executives including Tony Blair, former UK Prime Minister, AI is far from being a job killer and will instead will help humans work together in new ways.
AI will expand cognitive diversity
Most leaders in the survey expect AI to create new roles for human workers. While traditional business structures tend to bring together like-minded people to work on projects, companies are now placing more value on intellectual diversity and AI holds the potential to enhance it. Humans from demographically diverse backgrounds, combined with machines, will spark better, faster and higher-impact decisions while AI systems can also focus on bringing novel solutions to the group. For example, an AI-based ‘devil’s advocate’ could help to combat bias and groupthink by challenging potentially false assumptions and emphasizing different perspectives.
- The Economist: “AI may not be bad news for workers.” 13 Sept 2018
- Axios: “AI can boost human intelligence.” 19 Sept 2018
- Economic Times: “AI will diversify human thinking, not replace it: Tata Communications study.” 6 Sept 2018
- MIT Sloan Management Review: “How AI Can Amplify Human Competencies.” August 2018